Raya Tax Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal, financial, and tax information entrusted to our business.
This Privacy Policy describes how we collect, use, disclose, retain, and protect information through our website, client communications, and professional services.
Depending on the services requested, we may collect:
We obtain information directly from clients, their authorized representatives, and other sources as permitted by law.
We use information as necessary and legally permitted to:
We do not use tax return information for unrelated marketing or other unauthorized purposes. Where separate taxpayer consent is legally required, we obtain that consent before the applicable use.
Raya Tax Solutions performs tax preparation internally and does not currently outsource substantive tax preparation work to independent third-party preparers.
We do not sell taxpayer information.
We may disclose information to the following recipients, only as authorized or permitted by law:
Tax return information is protected by Internal Revenue Code Section 7216 and applicable Treasury Regulations. Where those rules require written taxpayer consent, we will obtain it separately.
We use administrative, technical, and physical safeguards designed to protect personal and financial information against unauthorized access, loss, misuse, alteration, or disclosure.
We restrict access to sensitive client information to authorized individuals with a legitimate business need.
Clients are encouraged to submit sensitive documents through our designated secure client portal rather than ordinary email or general website contact forms.
Although we take appropriate precautions, no electronic storage or transmission system is entirely risk-free.
We may use third-party technology to support tax preparation, electronic filing, client communications, appointment scheduling, electronic signatures, document storage, and payment processing.
These providers may process information necessary to perform their contracted services, subject to applicable confidentiality, security, and legal requirements.
The use of third-party technology does not mean that Raya Tax Solutions outsources professional tax preparation.
Where a technology arrangement requires separate disclosure, consent, or additional safeguards, we will comply with those requirements.
We retain client information for periods necessary to fulfill professional engagements, satisfy tax and regulatory recordkeeping obligations, maintain appropriate business records, and protect legal rights.
Retention periods depend on the type of information and applicable legal requirements.
When information is no longer required, we take appropriate steps to securely dispose of or de-identify it, subject to legal and operational obligations.
California residents may have certain privacy rights under applicable state law, including rights to request access to, correction of, or deletion of personal information, subject to statutory applicability requirements and exceptions.
Additional rights may apply where the California Consumer Privacy Act governs our business and the information involved.
We do not sell personal information. We will provide any additional notices or opt-out mechanisms required if our data practices become subject to those requirements.
To submit a privacy inquiry or applicable rights request, contact us using the information below. We may verify your identity before responding.
If you opt in to receive text messages from Raya Tax Solutions, for example by checking the consent box on our contact form or agreeing when you book an appointment, we use your mobile number to send messages related to our services, such as appointment confirmations, reminders, document requests, and service updates.
We will not send sensitive tax information, such as Social Security numbers or full tax return details, by text message.
Our website may use cookies or similar technologies to support functionality, maintain security, and understand website usage.
The specific technologies used depend on our website configuration.
Where legally required, we will provide additional disclosures or choices regarding analytics, advertising, or other tracking technologies.
Our website is not directed toward children under 13.
We do not knowingly solicit personal information directly from children through the website.
Information about children or dependents may be collected from parents, guardians, or authorized taxpayers when necessary for legitimate tax preparation services.
Our website may contain links to third-party websites or platforms. Those services may have their own privacy practices, which are outside our direct control.
We may revise this Privacy Policy to reflect changes in our services, technology, business operations, or applicable laws.
Updated versions will be posted on our website with a revised effective date.
Raya Tax Solutions
California, United States
Email: services@rayatax.com
Phone: (951) 733-4758
Website: www.rayatax.com
For privacy-related questions or requests, please contact us using the information above.
